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medals.live

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Privacy Policy

Effective Date: 07/03/2024

Medals.live ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit https://medals.live/ ("Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

1.1. Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Payment card details, billing address, and transaction history.
  • User-Generated Content: Competition information, comments, reviews, and other content you submit.

1.2. Non-Personal Information

We may collect non-personal information about you, including:

  • Usage Data: Browser type, operating system, pages visited, time spent on pages, and other analytical data.
  • Device Information: Device type, unique device identifier, IP address, and operating system version.

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Registration

In order to upload content to our Website, you must register on the Website and create an account. For this purpose, the following applies:

  • Personal Data processed: First name, last name, email address, and/or username or user ID from your social network accounts, if you choose to use them as a log in method.

  • Legal Basis for processing: The processing is necessary for the performance of a contract (art. (6) (1) (b) of the General data protection regulation (“GDPR”)) you enter with us when you register for an account and agree with ourTerms of Usein order to upload content to our Website. If you upload content to our Website, we must know who you are and be able to contact you.

  • Retention time: We process your Personal Data only during the time you have an account on the Website.

Providing Services

When you use Services, regardless whether you have registered for an account or not, we process the information in order to ensure the functioning of the Services (for example by showing you relevant and personalized content). For this purpose, the following applies:

  • Personal Data processed: Country of presence, device and online identifiers, other usage data.

  • Legal Basis for processing: By using the Services through the Website, you consent to ourTerms of Use. By doing this, you are entering into a contract with us (art. (6) (1) (b) of the GDPR). Processing your Personal Data is necessary for the provision of the Services.

  • Retention time: We process your Personal Data only during the time you have an account on the Website.

Customer Support

We process your Personal Data in order to answer your questions and provide you with customer support. This processing occurs when you contact us via email, through the Website or otherwise regardless whether you have an account on the Website. For this purpose, the following applies:

  • Personal Data processed: First name, last name, email address, and username.

  • Legal Basis for processing: The processing is necessary for the purpose of our legitimate interest in maintaining customer satisfaction.

  • Retention time: We process your Personal Data for two years after your request is closed.

Analytics

We gather information about your use of the Website and the Services in order to analyse customer behaviour and to improve our Website and/or Services. For this purpose, the following applies:

  • Personal Data processed: Device and online identifiers, other usage data.

  • Legal Basis for processing: The processing is necessary for the purpose of our legitimate interest in improving the Services and functions of the Website (art. (6) (1) (f) of the GDPR).

  • Retention time: We process your Personal Data for a maximum of two years after your last visit on the Website. After this period, we process the information only in an aggregated and anonymized form.

Targeted Advertising

When you visit our Website, the advertisement you see may be customized based on your previous behaviour on Internet. We do not process your Personal Data ourselves, but we allow third parties to access your Personal Data through our Website. Please refer to privacy policies of respective third parties in this document.

3. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

  • To Service Providers: We may share information with third parties who perform services on our behalf, such as payment processing and data analysis.
  • To Affiliates: We may share information with our affiliates and subsidiaries for business purposes.
  • For Legal Reasons: We may disclose information to comply with legal obligations, protect our rights, or respond to law enforcement requests.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

How do we process your personal data?

The Personal Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. No automated individual decision-making that would produce legal effects concerning you or similarly significantly affect you takes places during the processing of your Personal Data.

To whom do we disclose your information?

In addition to our Company, the Personal Data may in some cases be accessible to certain types of persons in charge, involved in the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by our Company. If required by law, we have concluded Data Processing Agreements with these external third parties. These agreements bind the external third parties, among other things, to process the Personal Data only in accordance with our instructions and in compliance with data protection laws, and to take all necessary measures to protect the Personal Data. These entities are not allowed to use your information for purposes other than providing services for us. Some Personal Data, as explained above, are collected by third parties for their own purposes. These third parties act as data controllers and their own privacy policies apply. The up-to-date list of these third parties and their applicable privacy policies is at the end of this Policy.

What do we do to keep your personal data secure?

In order to ensure the protection from unauthorised access to or unauthorised alteration, disclosure or destruction of information we collect and process, we have adopted among other things organisational and technical measures consisting of physical, electronic and managerial procedures to safeguard and secure the information we collect about you through this Website. Please note that the security of your Personal Data depends also on your own behaviour. The security of your Personal Data may be compromised as a result of transferring or handling your log-in information or other Personal Data by you in an unsecure way.

4. Your Rights and Choices

4.1. Access and Update

You have the right to access and update your personal information. You can review and change your personal information by logging into your account or contacting us.

4.2. Opt-Out

You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails. You can also contact us to opt-out of certain other communications.

4.4. Do Not Track

Our Site does not respond to Do Not Track (DNT) signals.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access:Request access to your personal data and obtain a copy.
  • Rectification:Request corrections to your personal data.
  • Erasure:Request deletion of your personal data.
  • Restriction:Request restriction of processing of your personal data.
  • ortability:PRequest your data in a structured, commonly used format.
  • Objection:Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent:Withdraw consent at any time where we rely on your consent to process your data.
  • Lodge a Complaint:File a complaint with a supervisory authority.

To exercise these rights, please contact us as specified in the "Contact Information" section below.

7. Your CCPA Rights

Under the California Consumer Privacy Act (CCPA), you have the following rights:

  • Right to Know: Request information about the personal data we collect about you.
  • Right to Delete: Request the deletion of your personal data.
  • Right to Opt-Out: Opt-out of the sale of your personal data.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

To exercise these rights, please contact us as specified in the "Contact Information" section below.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. Your continued use of the Site after the changes are made signifies your acceptance of the updated policy.

11. THIRD PARTY CONTROLLERS

12. Contact Information

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us here